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How do we Give our Franchise Owners Operational Support?
Once you become one of our Franchisees, we provide you with a comprehensive support system that includes:
1. Guidance with Center Location and Buildout
You will be given an Operations Manual after you sign your Franchise Agreement. The Operations Manual contains information on how to locate, design and open your center.
2. We provide you your start-up inventory so you can open your center efficiently
We supply you with your start-up educational inventory, supplies, equipment, and furniture. You will be provided a list of some items that you will purchase on your own. These items are listed in the UFOC.
3. Training
Besides our comprehensive operational support system, new franchise owners go through an intensive, highly focused 10-day Orientation Program including such topics as Academic Programs, Running your Classrooms, Running your Front Office, Marketing your Center, hiring employees, and Customer Service.
4. Multimedia Interactive Operational Support
We provide ongoing operational support with our Multi-Media Interactive Training program. You will receive answers to your questions via telephone, e-mail, iChat, and other electronic media. You also receive ongoing support with newsletters, training seminars, and conventions. We are there to offer help, advice, support and assistance along the way.
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